Four Seasons
- In stock, ready to ship
Each Four Seasons destination is a distinctive experience, yet all properties are united under the philosophy that exceptional personal service and savoir faire can make a single stay life-changing. It is the spa manager, the executive chef, the astronomer, the concierge, the sommelier, the florist, and the myriad other star team members working behind the scenes who make up the true identity of Four Seasons, taking the time to connect with guests and turn dreams into reality every day. Artist Ignasi Monreal’s sensational paintings capture these people, and the essential details they make it their mission to perfect, that place Four Seasons hotels and resorts in a class all their own.
- Handle with Clean, Dry Hands: Always use clean, dry hands when handling your book to avoid transferring oils or dirt onto the pages and cover.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight may cause fading or discoloration of the cover and pages.
- Store in a Cool, Dry Place: Humidity and moisture can damage both the paper and binding. Store books upright on a flat surface, away from heat sources.
- Dust Regularly: Use a soft, dry cloth or feather duster to gently remove dust from the cover and page edges.
- Use Caution When Opening: Do not force the spine flat, especially on new books, as this may damage the binding.
- Keep Away from Liquids and Food: Avoid placing books near food or beverages to prevent spills and stains.
*Images provided by ASSOULINE*
Flat rate shipping $8.00
APPROXIMATE DELIVERY TIMES*
2 – 7 business days after your order is processed.
RETURN POLICY:
All special order and trunk show items are final sale. Purchases made in our retail stores are for store credit only.
RETURNS:
To make a return please visit our Returns Center at https://palmerandpurchase.loopreturns.com and simply enter your order number and shipping zip code to initiate the return. For exchanges, follow the steps outlined above and select your new item for exchange. If you would like to return your online order at any of our store locations, we can accept any orders within our policy and process your refund in store.
Exchanges and returns for U.S.-based orders are $8. we will refund your original form of payment less return shipping costs
EXCHANGES/GIFT RETURNS:
We are happy to report that we can now process your exchanges and gift returns online. For exchanges, visit https://palmerandpurchase.loopreturns.com and follow the directions to return your item and select another item from our site. For gift returns, visit https://palmerandpurchase.loopreturns.com and proceed with gift card return or exchange method of your choice.
PACKAGING
If possible, please ship your return in its original packaging to protect it from damages during transit. If you no longer have the original packaging, it’s not a problem. Please ship your return in your own packaging or materials provided by your local courier.
Our returns platform generates a USPS label for you, but if you would prefer to ship back via another carrier, our shipping address is below. If you do choose to ship yourself, please make sure it is within our returns policy.
Palmer & Purchase / Online Returns
43 Purchase St
Rye, NY 10580
SHIPPING
We will contact you via email if there are any issues with your order. We are trying to fulfill every order within 3 business days. Orders may be delayed due to item availability or credit card verification issues. U.S. SHIPPING METHODS & COSTS
Palmer & Purchase offers USPS ground shipping within the U.S. as well as U.P.S.
Unfortunately at this time we cannot ship to PO Boxes.
SHIPPING METHOD
USPS Ground APPROXIMATE DELIVERY TIMES*
2 – 7 business days after your order is processed
COST
Flat Rate Shipping $10
INTERNATIONAL SHIPPING
Palmer & Purchase does not ship internationally
TO CANCEL AN ORDER
The best way to change or cancel an order is to email us at online@palmerandpurchase.com. Please include “Change/Cancel Order” in the subject of the email. We will do our best to accommodate your request, however if you request a change and your order has already shipped please refer to our Return Policy Procedures.
Once your order is handed over to UPS or USPS, it’s in the care of the carrier, and we’re no longer able to control its journey. Because of this, Palmer & Purchase can’t take responsibility for packages that are lost or stolen.
We’ll happily help guide you through the carrier’s claims process to try to locate your package or request a refund.
Additionally, we recommend choosing signature delivery at checkout.
DAMAGE OR BREAKAGE
Despite our very best efforts to prevent it, items are occasionally damaged during shipping. Should this happen it is important that you keep all of the original packaging and contact our customer service department within 5 days of receiving the item. We will replace your item and reship as soon as we have inspected and obtained possession of the original package and the replacement products are available for shipment.
